Frequently Asked Questions
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Technical issues
- Can I use Internet Explorer?
- Do I need a password to enter the Forum?
- Do the courses work on Apple Macs?
- Do the courses work on iPads?
- How can I clear my cache?
- How do I take a screenshot?
- How do the pronunciation practice exercises work?
- I don't know my level. What should I do?
- What browser can I use?
- What can I do if I can't record in Chrome?
- What do I do if my microphone doesn't work in Android?
- What do I do if my microphone doesn't work in iOS?
- What do I do if my microphone doesn't work in MacOS?
- What do I do if my microphone doesn't work in Windows 10?
- What do I do if my microphone doesn't work in Windows 7?
- What should I do if I cannot hear the audios?
- Why do my results not show in the charts?