Frequently Asked Question
What should I do if I cannot hear the audios?
Last Updated 7 years ago
First, make sure that the audio is not deactivated for the tab.
Can you see an audio symbol with an x beside it like this?
If so, click on the image to activate the audio.
If you see an audio symbol with a line through it like this,
then right-click on the image and then click Unmute site to activate the audio like this:
If this is not the problem try clearing your browser cache.
If none of the above work, try going to YouTube to confirm that your audio works there. If it does not, you should check your audio device.
Can you see an audio symbol with an x beside it like this?
If so, click on the image to activate the audio.
If you see an audio symbol with a line through it like this,
then right-click on the image and then click Unmute site to activate the audio like this:
If this is not the problem try clearing your browser cache.
If none of the above work, try going to YouTube to confirm that your audio works there. If it does not, you should check your audio device.