Frequently Asked Questions

Windows 10

1. Check your microphone mode. Make sure that your microphone is turned on.
2. Check your cable connections.
3. Check microphone settings.
   1. Right click on the Sound icon on your bottom right of your screen.
   2. Click on Open Sound settings
   3. See Choose your input device and make sure the correct microphone is selected.
   4. See Test your microphone.
      Test the microphone by speaking into it.
      Look at the blue bar next to the microphone :
      If the blue bar moves, the microphone is active and working.
      
   
   
4. Check your microphone placement.
5. Recalibrate your microphone.
   
   1. Right click on the Sound icon on your bottom right of your screen.
   2. Click on Open Sound settings.
   3. Under the Input section, click on Device properties.
   4. Click on the Levels tab.
      If the Mute button is on, click it to turn off mute. The Volume button should show as a blue speaker without the red circle
      Adjust the volume and boost controls until the Test your microphone indicator goes to above 50% when you speak.
      
      
6. Reduce background noise.
7. Listen to your audio.